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Connect Your Scheduling System to Performance Intelligence

Import attendance and scheduling data from AxisCare, HHAeXchange, and other platforms. See the full picture of caregiver performance.

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Scheduling Data Sitting in a Silo

Your scheduling system knows when caregivers show up. Your review system knows how they perform. But these two datasets live in different tools with no connection. Attendance is a critical performance indicator, but without integration, supervisors have to manually check two systems to get a complete picture. That means missed patterns and incomplete evaluations.

The Difference CaregiverIQ Makes

Without CaregiverIQ

Manually re-enter caregiver data from scheduling system into HR tools

Scheduling system tracks clock times but provides no analytics

Toggle between two separate systems to get a complete picture of a caregiver

Attendance problems noticed only when a client complains

With CaregiverIQ

Automatic sync eliminates all double data entry after one-time connection

30/90/lifetime attendance aggregates reveal patterns invisible in raw time data

Attendance and performance data unified in a single dashboard view

AI detectors flag late clock-in patterns and attendance anomalies automatically

How It Works

Connect Your Scheduling System

Link your AxisCare account through the integrations settings page, or configure API access for other scheduling platforms using your secure API key.

Automatic Data Sync

Caregiver profiles, client data, and attendance records sync automatically via periodic polling. Caregiver resolution matches records between systems without manual mapping.

Status Computation

Raw clock-in/out data is automatically classified into statuses — on-time, late, early-leave, overtime, short-shift, no-show — and rolled up into 30-day, 90-day, and lifetime aggregates.

Attendance Feeds Performance Intelligence

Attendance metrics integrate into CareScores, trigger AI insight detection, and appear on both the agency dashboard and each caregiver's portal view.

How CaregiverIQ Solves This

Purpose-built features for caregiver scheduling integration

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AxisCare Integration

Native integration with AxisCare for automatic attendance data import. Caregiver profiles automatically sync with your scheduling system.

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API-Based Import

RESTful API for batch attendance import from any scheduling system. Standardized format with automatic status computation and caregiver matching.

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Attendance Analytics

Track on-time rates, no-shows, cancellations, and late arrivals with 30-day, 90-day, and lifetime rollup views for every caregiver.

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Attendance-Based Alerts

Attendance pattern changes automatically trigger performance insights. Three consecutive late arrivals? The system flags it and suggests intervention.

Who Benefits

Agency Administrators

Eliminate the double data entry that is the biggest adoption barrier for performance management tools. Connect AxisCare once and CaregiverIQ is immediately populated with your existing workforce data.

Supervisors

See attendance patterns alongside performance data in one platform instead of toggling between scheduling and HR systems. Attendance-based alerts flag concerning patterns automatically.

Agency Owners

Achieve fast time-to-value with zero manual data entry after initial connection. Attendance analytics that scheduling systems alone cannot provide turn time data into workforce intelligence.

Frequently Asked Questions

How does CaregiverIQ integrate with AxisCare scheduling software?

CaregiverIQ connects to AxisCare via automated polling that syncs caregiver data, client data, and attendance records. The system automatically matches AxisCare employees to CaregiverIQ records, imports client-caregiver relationship graphs, and computes attendance statuses from clock-in/out data. After initial connection, ongoing sync keeps everything current without any manual data entry.

Can I import attendance data from scheduling systems other than AxisCare?

Yes. CaregiverIQ provides a RESTful API for batch attendance import from any scheduling system. The API accepts a standardized format with automatic status computation (on-time, late, early-leave, overtime, short-shift, no-show) and caregiver matching. Agencies using HHAeXchange, Alora, or other platforms can integrate via the API with minimal development effort.

What attendance analytics does the scheduling integration provide?

The integration transforms raw clock-in/out data into actionable analytics including on-time rates, no-show rates, cancellations, late arrivals, and early departures. Rolling aggregates are computed for 30-day, 90-day, and lifetime periods per caregiver. Attendance patterns feed into AI insight detectors that flag concerning trends like three consecutive late arrivals.